How should I Pay for the funeral arrangements?
When you arrange a funeral with us, we will provide you with a full written estimate of the costs that may be involved. This will need to be signed by the person instructing us. Please note: this is only an estimate and we may need to confirm further costs with you once we have been able to speak to external authorities, dependent on your requirements.
How much will I need to pay when making the initial Arrangement?
We don’t ask for any fees to be paid immediately but respectfully ask that our account is settled before the funeral takes place. Once the arrangements have been finalised we will send you an account detailing all the third party fees and the fees for our services. Full payment for the funeral arrangements must be made in cleared funds at least three working days before the funeral. If you have opted for a Direct Cremation service, we ask that all fees be paid when confirming the date that the direct cremation will take place. All accounts documentation will be emailed for efficiency and reliable delivery. Please advise us if this may pose an issue for you.
You can pay for our services in a number of ways: We prefer bank transfer but also accept debit or credit cards, cheques and cash for your convenience.
Bank Transfer:
Account Name: S. Stibbards & Sons Ltd
Account No: 75598841
Sort Code: 60 09 24
Reference: Your unique Funeral Reference (found at the top of your estimate)
Alternatively, if you would like to release funds from the deceased’s bank account, we can provide you with a formal itemised account which will allow their bank to transfer funds directly to us.
Our Payment Terms
The Account
All fees for the funeral must be paid in advance of the funeral taking place. We reserve the right to postpone the date and time of the funeral if full payment is not received and additional fees may be payable to reschedule the arrangements. We reserve the right to charge a fee of £35.00 per month or part thereof that an account remains outstanding after the due date.
Outstanding Account
If you feel that you may be unable to pay the final invoice for any reason, please contact us in the first instance so that we may be able to find a way forward to assist you in settling the account. We understand that circumstances change, or you may have difficulty accessing funds whilst the estate is administered. If the account is not settled within our standard payment terms and we do not have any communication from the person responsible for the account, we reserve the right to instruct a third-party debt collection agency to act on our behalf to recover any outstanding amounts. Any cost incurred to recover an outstanding balance will be added to the account, and the client will be liable for these fees.
